Generate and approve a reconciliation
Before you start
Know the period, the type and the agent. A reconciliation is one combination of the three — reconciling a finance agent's current and arrears positions for a month is two runs, not one.
Steps
- Go to Agents → Reconciliations and click New Reconciliation.
- Set the entity, the agent, the type and the period.
- Generate. The run moves to Generating while it finds its disbursements, then returns to Draft with its items populated. That return is normal, not a failure.
- Compare Items against Approved on the row. The difference is what still needs looking at.
- Open the run and work through its items, accepting the ones that are right.
- Approve the run when the two counts agree and the value is what you expect.
- Take it through processing to completed.
If it will not complete
Both processing and completion require every item to be completable. One item that cannot is enough to hold the whole run. Find it rather than retrying.
If you approved too early
Unapprove returns the run to draft. Approval is reversible here, so an approval made in error is recoverable without cancelling and regenerating.
If an agent has no disbursements
The run is still worth keeping. A reconciliation showing nothing found is a record that the period was checked — which is a different thing from a period nobody looked at.